Contact & FAQs

Get in touch

Origen is run by one person, so every message is read and answered personally.

Frequently asked questions

How long does delivery take?

Standard delivery takes 3–5 working days. Next-day Special Delivery is also available.

What is your returns policy?

We offer free 30-day returns. You are responsible for the cost of return postage.

Are your emeralds certified?

Yes, all our emeralds are certified.

Do you offer gift wrapping?

[To be confirmed]